Resolved -
All services have been restored to normal operations. Our integration partners have recovered from the cloud provider outages, and performance has returned to expected levels.
Thank you for your patience during this incident.
Oct 20, 20:53 EDT
Update -
We are seeing signs of stabilization as our integration partners' systems recover from the cloud provider outages. Performance is improving across affected services.
Our team continues to monitor the situation closely to ensure full restoration. Thank you for your patience.
Oct 20, 17:19 EDT
Monitoring -
We are currently experiencing degraded performance across services that rely on external partner integrations. This is due to widespread cloud provider outages impacting several of our integration partners' systems.
While our core platform remains operational, you may experience slower response times or intermittent issues when using features that connect to external systems. Our team is actively monitoring the situation and maintaining communication with affected partners as they work to restore full service.
User Impact: Users of Truv integrations with external partner systems may experience reduced performance or temporary unavailability.
Oct 20, 12:53 EDT